At Stax Node, the publisher of the eDokani app, we are committed to protecting your privacy and providing you with full control over your personal information. If you wish to have your account and all associated user data permanently deleted from our systems, please follow the instructions below.
How to Request Data Deletion
All data deletion requests are handled securely via email. This ensures your account is properly verified before any data is permanently erased.
- Draft an Email: Create a new email addressed to [Insert Your Support Email, e.g., support@edokani.xyz].
- Subject Line: Use the exact subject line: “Account Data Deletion Request”.
- Identify Your Account: In the body of the email, you must include the exact email address or phone number registered to your eDokani account so we can accurately locate your profile.
Tip: For faster processing, please send this request from the email address that is currently linked to your eDokani account.
Processing Your Request
Once we receive your email, our support team will process your deletion request within 7 business days. We will send you a final confirmation email as soon as your account, profile information, transaction history, and associated business data have been permanently removed from our active databases.
Please note: Certain data may be temporarily retained in secure backups strictly for legal, accounting, or compliance purposes in accordance with local regulations, after which it will be permanently destroyed.
Additional Information For full details on how we collect, use, and protect your data, please review our governing policies: